Overview of Tax Administrations in CIAT Countries: Revenue, resources, performance, and digital transformation in the prelude to the COVID-19 pandemic

This new edition of the Overview of Tax Administrations in CIAT Countries provides a detailed and systemic picture of the state of the tax collection agencies based on updated information from the International Survey on Revenue Administration (ISORA) and includes information for 156 jurisdictions, which account for 96.1% of global GDP and 90.6% of the population.

The different dimensions analyzed include the revenues managed and financial resources of the Administrations, basic characteristics of the human resources, central issues of their operational functioning -with a special emphasis on digitalization and risk management processes-, and the degree of implementation of technological innovations aimed at improving tax compliance and tax management in general.

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