With the aim of having presentations and practical cases discussed during the General Assemblies, working sessions serve as support for the adoption and sustainability of measures to strengthen participating tax administrations, the General Assembly issues a resolution “recommending” given practices or actions, which become technical guidelines, based on the consensuses reached in discussing the different topics.

No. 34 Washington, D.C., United States of America 2000

• A Tax Administration for the New Millennium: Scenarios and Strategies
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No. 33 San Salvador, El Salvador 1999

• The Tax Administration as an Organization Focused on External and Internal Customer Service
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No. 30 Santo Domingo, Dominican Republic 1996

• Minimum Necessary Attributes for a Sound and Effective Tax Administration
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