This course is aimed at officials from national and subnational tax administrations, as well as professionals and the general public working in areas related to taxation or interested in strengthening their knowledge on the subject. Mid- and high-level officials from ministries of finance with responsibilities in decision-making, fiscal policy design and implementation, technical analysis, and strategic studies are also welcome. This includes individuals working in areas such as budgeting, treasury, government accounting, fiscal relations, fiscal policy, public market analysis, and public finance innovation, among others.

Also open to consultants, academics, and independent professionals seeking to update their knowledge in fiscal, customs, and financial matters, contributing to the development of technical and strategic capacities in both the public and private sectors.

The topics to be developed during the course are:
- Lesson 1. Conceptual Aspects of Tax Administration
- Lesson 2. Context of Action
- Lesson 3. Organizational Design
- Lesson 4. Organizational Structure
- Lesson 5. Macroprocesses of Management: Taxpayer assistance
- Lesson 6. Management Macroprocesses: Collection
- Lesson 7. Management Macroprocesses: Enforced Collection
- Lesson 8. Management Macroprocesses: Control
- Lesson 9. Management Macroprocesses: Tax Determination
- Lesson 10. Support Processes: Strategic Management
- Lesson 11. Support Processes: Human Resources Management and Development
- Lesson 12. Support Processes: Information Management
- Lesson 13. Other Management Support Processes
- Lesson 14. Realities and Challenges of American Tax Administrations